Privacy Policy

We use personal information for the following purposes:

• Providing the Services: To create and manage your account, operate Mobile MCP and associated tools, process payments, execute automation tasks, and provide customer support.
• Improving and developing the Services: To analyze usage patterns, troubleshoot issues, develop new features, and improve the performance and reliability of our AI-powered tooling.
• Model and product improvement: We may use aggregated and de-identified inputs and usage data to improve our AI models and agentic workflows. We will not use identifiable personal data for model training without your consent.
• Communications: To send you transactional messages (account notifications, security alerts, billing receipts), and, where you have opted in, marketing and product update communications.
• Security and fraud prevention: To detect, investigate, and prevent unauthorized access, abuse, or other harmful activity directed at the Services or our users.
• Legal and compliance: To comply with applicable laws, respond to legal process, enforce our Terms of Service, and protect the rights, safety, and property of Mobile Next and its users.
• Aggregated analysis: We may de-identify and aggregate personal information for internal research, industry reporting, and other lawful purposes. De-identified data will not be re-identified.

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: We engage third-party vendors who process personal information on our behalf to provide hosting, cloud infrastructure, payment processing, analytics, email delivery, customer support tooling, and similar services. These vendors are contractually required to use your information only to provide services to us.
• AI and LLM providers: Our Services may route certain inputs and outputs through third-party large language model (LLM) providers. Any personal information included in those inputs may be disclosed to those providers as necessary to operate the relevant feature.
• Professional advisors: We may share information with lawyers, accountants, auditors, and insurers as reasonably required for the professional services they provide to us.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority, or where we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the safety of any person, or prevent fraud or illegal activity.
• Business transfers: In connection with a merger, acquisition, restructuring, sale of assets, or bankruptcy, personal information may be transferred to the relevant successor entity. We will notify you if such a transfer results in a materially different privacy practice.
• With your consent: We may disclose information in any other circumstance where we have obtained your express consent.

We and our service providers use cookies and similar technologies to operate and improve the Sites and Services. Specifically:

• Essential cookies: Required for core functionality such as authentication and session management. These cannot be disabled without affecting your ability to use the Services.
• Analytics: We use Google Analytics 4 and PostHog to understand how visitors find and use our Sites and to inform product decisions. These tools may use cookies and similar technologies and collect information such as IP address (anonymized), approximate location at the country or city level, browser and device type, pages visited, referring URLs, and anonymous interactions with the Sites (clicks, scrolls, form submissions). We do not use these tools to collect names, email addresses, or other directly identifying information from website visitors unless you provide it to us (for example, by signing up for an account or contacting us).

Where required by applicable law, we rely on our legitimate interest in understanding how visitors use our Sites as the legal basis for analytics processing. We have configured our analytics tools to anonymize IP addresses and have disabled advertising and personalization features.

You can manage cookie preferences by adjusting your browser settings to block or delete cookies. Note that disabling certain cookies may affect the functionality of the Sites or Services. You may also opt out of Google Analytics data collection by using the Google Analytics Opt-out Browser Add-on. PostHog respects your browser's "Do Not Track" setting and will not capture analytics events when it is enabled.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to applicable legal exceptions.
• Portability: Request that we provide your personal information in a structured, machine-readable format.
• Opt-out of marketing: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any marketing email or contacting us at privacy@mobilenexthq.com.
• Opt-out of sale/sharing: We do not sell your personal information or share it for cross-context behavioral advertising. If this practice changes, we will provide opt-out mechanisms as required by law.
• Withdraw consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at privacy@mobilenexthq.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing certain requests.

Mobile Next HQ, Inc. is incorporated in Delaware and operates globally. If you are located outside the United States, please be aware that your personal information will be transferred to and processed in the United States and potentially other countries. We take appropriate safeguards to ensure that international transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses where required.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information on the following legal bases:

• Contract performance: Processing necessary to provide the Services you have requested or to fulfill our contractual obligations to you.
• Legitimate interests: Processing necessary for our legitimate business interests, such as improving our Services, security, fraud prevention, and understanding how visitors use our Sites, where those interests are not overridden by your rights.
• Legal obligation: Processing necessary to comply with applicable laws and regulations.
• Consent: Where we have obtained your prior consent, including for marketing communications.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we delete or anonymize it in accordance with our data retention schedule. Account information is generally retained for the duration of your account and for a reasonable period thereafter.

We implement technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no security system is impenetrable, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at security@mobilenexthq.com.

The Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child under 16, please contact us at privacy@mobilenexthq.com.

The Sites and Services may contain links to third-party websites, integrations, or services not operated by Mobile Next. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our Services.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our Sites with a new "Last Updated" date, and where required by law, by providing direct notice via email or in-product notification. Your continued use of the Services after the effective date of any update constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests relating to this Privacy Policy or our privacy practices, please contact us:

Mobile Next HQ, Inc.
455 Market St Ste 1940, PMB 300007
San Francisco, California 94105-2448
Email: privacy@mobilenexthq.com
Website: mobilenext.ai